Frequently Asked Questions
Web design and marketing questions from Maple Ridge and Lower Mainland business owners — cost, timelines, contracts, and results.
Frequently asked questions
Questions? I've got answers.
How much does a new website cost?
Every project is different, so I provide custom quotes based on your needs and goals — scope, content, and integrations all affect price. After a free discovery call, you'll get access to a private pricing page with transparent plans (monthly plans from $100/mo plus a one-time setup) and no hidden fees. The free website makeover is a no-cost way to see the quality first.
How long does it take to build a website?
Most websites are completed within 2–4 weeks once strategy and content are finalized; more complex projects may take 4–6 weeks. You'll get a clear timeline upfront and updates at every stage — no projects that drag on for months.
I already have a website — can you improve it?
Absolutely. Many clients come to me with sites that aren't performing. I'll audit what you have, identify what's holding it back, and either optimize it or recommend a rebuild if that's the better investment. Small changes — clearer calls-to-action, faster load times, mobile fixes — can make a dramatic difference. Start by claiming the free website makeover.
How is working with you different from a large agency?
You get direct access to the person doing the work — not an account manager relaying messages to a junior designer. I'm more agile, more responsive, and personally invested in your results. And you're not paying for fancy office overhead: your budget goes toward growing your business. Big-agency expertise, small-business care.
Do I need to sign a long-term contract?
No. Ongoing services like SEO and social media run month-to-month, and you can cancel with 30 days' notice. You stay because of results, not because of a contract. I'll be upfront that SEO is a longer-term channel — rankings build over 3–6 months — while paid ads can produce data faster, depending on budget and market.
How do you measure marketing success?
With numbers that tie to your business: phone calls, quote requests, bookings, conversion rates, search rankings, and ad performance. You'll receive regular plain-English reports showing exactly what's working and where your investment is going — no vanity metrics.
What if I've been burned by a marketing company before?
You're not alone — it's one of the most common things I hear. That's why I work the way I do: transparent communication, measurable results, no long-term contracts, and a 30-day post-launch satisfaction commitment. Start with the free discovery call or makeover and judge the difference yourself.
Can I hire you for only one service?
Yes. Many clients start with just a website or just SEO and expand as they see results. I'll never push something you don't need — on our discovery call I'll honestly recommend only what will make the biggest impact right now.
How soon will I see results?
A new or made-over website can improve conversions as soon as it launches. Google Ads can generate data within days. SEO compounds over 3–6 months and typically strengthens in year two. I won't promise rankings or lead volumes — anyone who does should make you suspicious — but I will show you the numbers every month.
Do you work with businesses outside Maple Ridge?
Yes. I'm based in Maple Ridge and proudly serve Pitt Meadows, Langley, Mission, Surrey, Coquitlam, Port Coquitlam, and the wider Lower Mainland — and I work with businesses beyond BC too. Local knowledge is my edge, not my limit.